Digital engagement for insurers and MGAs
Xemplar Insights delivers Xemplar Engage, a configurable policyholder self-service platform and mobile app for US regional insurers and MGAs. Serving as an alternative to rebuilding core systems, it connects via APIs to provide branded web portals and mobile self-service for policy, billing, and claims.
Xemplar Engage is part of the Xemplar Insights portfolio and is designed for organizations that want to modernize policyholder-facing digital experiences across mobile and web channels without starting from zero.
DIGITAL SELF-SERVICE FOR INSURANCE
Give Policyholders More Ways to Get Things Done
Bring policy access, payments, claims, documents, service requests, and support together across web and mobile channels. Share your current service setup or digital requirements with us, and we can discuss how Xemplar Engage can fit into your existing insurance ecosystem.
OVERVIEW
Looking to transform customer experience? We got you covered!
Xemplar Engage helps insurers create a more modern digital self-service layer through branded customer-facing solutions that connect with existing systems and reduce the need to build every front-end capability internally.
Mobile App
A branded mobile experience for insurers that want policyholders to access key services through a native app experience.
Insured Portal
A web-based engagement path for customers who prefer browser access to policy information and related services.
PolicyBuddy™
An agentic policy service experience, supports service resolution, and improves the customer experience across the insurance journey.
OVERVIEW
Built for Modern Insurance Engagement
Xemplar Engage is one of Xemplar Insights’ purpose-built solutions for insurers and MGAs looking to strengthen digital engagement across policyholder experiences. It supports organizations that want to modernize service access, improve digital convenience, and launch customer-facing capabilities faster without building every component from the ground up.
Policyholder servicing expectations increased. Most insurer systems did not.
Xemplar Engage helps carriers and MGAs launch mobile apps, insured portals, and conversational servicing without rebuilding existing core systems.
FAQ’s
Frequently Asked Questions
Everything you need to know
What is Xemplar Engage?
Xemplar Engage is a digital engagement platform for insurers and MGAs that provides configurable mobile, web, and conversational self-service experiences for policyholders.
What policyholder services can Xemplar Engage support?
Can Xemplar Engage integrate with existing insurance systems?
Can Xemplar Engage be branded for an insurer or MGA?
Yes. Xemplar Engage is designed to connect through APIs with policy administration, billing, claims, payment, and other back-end systems, based on the systems and integrations available to the insurer or MGA.
Does Xemplar Engage provide insurers with visibility into digital engagement?
Yes. Xemplar Engage is designed to connect through APIs with policy administration, billing, claims, payment, and other back-end systems, based on the systems and integrations available to the insurer or MGA.