Digital engagement for insurers and MGAs

Xemplar Engage is part of the Xemplar Insights portfolio and is designed for organizations that want to modernize policyholder-facing digital experiences across mobile and web channels without starting from zero.
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DIGITAL SELF-SERVICE FOR INSURANCE

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Give Policyholders More Ways to Get Things Done

Bring policy access, payments, claims, documents, service requests, and support together across web and mobile channels. Share your current service setup or digital requirements with us, and we can discuss how Xemplar Engage can fit into your existing insurance ecosystem.

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OVERVIEW

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Looking to transform customer experience? We got you covered!

Xemplar Engage helps insurers create a more modern digital self-service layer through branded customer-facing solutions that connect with existing systems and reduce the need to build every front-end capability internally.

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Mobile App

A branded mobile experience for insurers that want policyholders to access key services through a native app experience.

Insured Portal

A web-based engagement path for customers who prefer browser access to policy information and related services.
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PolicyBuddy™

An agentic policy service experience, supports service resolution, and improves the customer experience across the insurance journey.

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OVERVIEW

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Built for Modern Insurance Engagement

Xemplar Engage is one of Xemplar Insights’ purpose-built solutions for insurers and MGAs looking to strengthen digital engagement across policyholder experiences. It supports organizations that want to modernize service access, improve digital convenience, and launch customer-facing capabilities faster without building every component from the ground up.

Policyholder servicing expectations increased. Most insurer systems did not.

Xemplar Engage helps carriers and MGAs launch mobile apps, insured portals, and conversational servicing without rebuilding existing core systems.

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FAQ’s

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Frequently Asked Questions

Everything you need to know

What is Xemplar Engage?

Xemplar Engage is a digital engagement platform for insurers and MGAs that provides configurable mobile, web, and conversational self-service experiences for policyholders.

Depending on the implementation, Xemplar Engage can support policy information, ID cards and policy documents, premium payments, claims and FNOL workflows, notifications, service requests, and guided digital support.
Yes. Xemplar Engage is designed to connect through APIs with policy administration, billing, claims, payment, and other back-end systems, based on the systems and integrations available to the insurer or MGA.

Yes. Xemplar Engage is designed to connect through APIs with policy administration, billing, claims, payment, and other back-end systems, based on the systems and integrations available to the insurer or MGA.

Yes. Xemplar Engage is designed to connect through APIs with policy administration, billing, claims, payment, and other back-end systems, based on the systems and integrations available to the insurer or MGA.